All of our rods have a lifetime limited warranty on craftsmanship and manufacturer defects. Our warranty does not cover abuse, misuse, or wear & tear.
If you have a broken guide or tip top, bring it by our shop in Victoria, TX for repair or most quality tackle shops can fix these quickly and inexpensively. Check with our dealers near you (Fishing Tackle Unlimited in Houston, Roy's in Corpus, Tackle Town in Rockport, Hook Line & Sinker in Harlingen, David's Tackle Box in Rosenberg).
If you have another issue with your rod, please bring the rod to our shop or ship entire rod and information back to Waterloo Rod Company, 703 N. Main, Victoria, TX 77901. Include name, return address, telephone number, age of rod, where you purchased the rod, and a brief statement of how the rod broke.
We will contact you after we inspect the rod to go over repair or replacement.
If you need a return shipping label, we have partnered with UPS to offer a discounted shipping label for $25. Purchase here and a return label will be e-mailed to you within 72 hours. This does not cover shipping to return the rod back to you. You must provide your own shipping container and it must be under 108" in length. PVC works well for shipping rods.